July 12, 2016
October 27th, 2016
08:30 am – 4:00 pm
Front line clinicians, clinical managers, healthcare administrators, patient safety and risk management professionals.
Our state of the art usability labs in beautiful downtown Toronto. We’re on the campus of Toronto General Hospital, within walking distance to excellent shopping, dining, hotels and entertainment. (Map)
Through collaborative discussions and hands on activities in our usability labs, this course will cover:
At the end of this course, participants will have the tools necessary to critically assess their environments, processes and tools through a Human Factors lens in order to make changes that improve safety, quality and user experience.