When University Health Network wanted to procure the safest and most efficient IV Patient Controlled Analgesia (PCA) pump to use in their hospitals, they asked Healthcare Human Factors to perform a comparison analysis of PCA pumps on the market. With support from the Acute Pain Service at UHN, the Healthcare Human Factors team conducted evaluations on three PCA pump products: the Graseby Omnifuse, the Harvard Clinical Single Channel, and the Alaris Medley.
The team conducted various methods routed in human factors engineering to identify product strengths and weaknesses in terms of usability and reduced error potential. These methods included:
Based on these evaluations, the team provided recommended changes to the three pump vendors.
One outstanding product could not be identified from the comparison evaluation. Instead, the team provided each pump vendor with recommendations for improvement. If the most necessary design changes proposed by HHF were implemented, each pump would be able to function safely and efficiently in UHN hospitals.