Relatively little is known about the challenges stakeholders face when delivering and receiving health care services in the home environment. The home environment poses unique challenges to providing care that are not present in institutional-based settings, including the diversity of home care layouts and ranging physical, mental and emotional abilities of caregviers.
The Health Technology Safety Research Team (HTSRT) has been exploring how to apply human factors analytical techniques to various home care environments in order to highlight areas of mismatch between people, tools, technologies, processes and environments. Two studies are currently underway with one focusing on general safety-related concerns, and the other focusing on medication management specific issues.
Through analysis of photographic data that has been triangulated with data from several semi-structured interviews, the experiences of clients, caregivers, family members and paid providers are being explored. A framework describing the challenges faced by these stakeholders from a human factors perspective is currently being developed.
This study is in progress.
Marck, P. B., Lang, A., Macdonald, M., Griffin, M., Easty, A., & Corsini-Munt, S. (2010). Safety in home care: A research protocol for studying medication management. Implement Sci, 5, 43. doi: 10.1186/1748-5908-5-43
Melissa Griffin (lead)
Justin Michael (student)
Dr. Ariella Lang