The Patient Safety Education Program (PSEP)

Completed February 2011


The Patient Safety Education Program – Canada (PSEP – Canada) is a course offered by the Canadian Patient Safety Institute (CPSI) to interprofessional teams aiming to improve patient safety in their home organizations. Offered by experts in adult education, the train-the-trainer approach of the program facilitates capacity building within an organization, providing the ability for the interprofessional team to tailor patient safety and quality improvement content and initiatives to their home organization.

The HumanEra team developed the human factors education module for the PSEP – Canada program. “Human Factors Design: Applications for Healthcare” covers:

  • An Introduction to Human Factors
  • Cognitive Engineering
  • Physical Ergonomics
  • Design and Evaluation
  • Human Error
  • How to Apply Human Factors

The human factors content is packaged such that material may be tailored to the audience depending on the purpose and goals of the presenter. Additionally, several interactive activities and case studies are included to illustrate and solidify various human factors-related concepts.

Learn more at CPSI’s PSEP website:

Funding Agency

Canadian Patient Safety Institute (CPSI)


Canadian Patient Safety Institute (CPSI)

University Health Network

Project Team

Andrea Cassano-Piché

Tony Easty

Mark Fan


Melissa Griffin (lead)

Rachel White


For more information about this project, contact:

Melissa Griffin